Vision

Airline crews work intensively together in teams, to maintain flights safe and efficient. Human factors are universal, they apply on every team, regardless of the business.

We believe lessons learned from decades of experience, investigation and practices in aviation can be utmost useful for organisations outside aviation.

Murphy is wrong: what can go wrong usually goes right, and then we draw the wrong conclusion: that it will go right and right again even if we borrow a little more from our safety margins (S. Dekker)